Get to Know Our RFMA 2020 Signature Speakers!


One of the most in-demand business marketing and customer experience speakers in the world today, David Avrin, CSP has shared his content-rich, entertaining, hard-hitting and memorable presentations to enthusiastic audiences across North America and around the world. Recent presentation locations include: Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Sri Lanka, Manila, Rotterdam, Barcelona, Monte Carlo, London, Johannesburg and Dubai. David Avrin shows business owners and leaders, sales professionals, and entrepreneurs how to ferret-out, recognize, craft and promote compelling competitive advantages. 

David's business insights have been featured on hundreds of broadcast media outlets and thousands of online and print publications around the world. He is also the author of three books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Visibility Marketing, and his newest book: Why Customers Leave and How to Win Them Back was just released in April. 



It’s no wonder that Teresa Bell is an author of a book that helps to supercharge the energy in your life. For over 20 years, Teresa's unstoppable energy has her traveling from Alaska to Australia conducting approximately 150 high energy Microsoft Office workshops annually. Teresa is the CEO and Microsoft Office Entertainer of two training companies, Bell Corporate Development, LLC and Mini Onsites which both specialize in making technology training fun and interactive.

Her love of training has also grown into conducting training privately for individuals and companies online.



Brian Biro is America’s Breakthrough Coach! He is one of the nation's foremost speakers and teachers of Leadership. A major client offered the best introduction about Brian’s impact when he said, “Brian Biro has the energy of a ten-year-old, the enthusiasm of a twenty-year-old, and the wisdom of a seventy-five-year-old.”

A former vice-president of a major transportation corporation in the Pacific Northwest, he helped lead a major turnaround that resulted in the company quadrupling in revenues, becoming solidly profitable, and being named the leader in the air freight industry for customer service and convenience by Distribution Magazine. In his first career, Brian built one of the largest private swim teams in the U.S. numbering over 275 competitive swimmers. His team finished in the top three on three occasions at the Junior National Championships, the top 10 at the Senior National Championships, and forty-four of his athletes earned full college scholarships. He received the United States Swimming National Coaching Excellence award given to the top 10 American Swimming coaches.



Mike Hourigan is a spellbinding storyteller with a message that just might change your life! As a speaker, he is known for the savvy real-world wisdom he brings to audiences. He delivers stimulating, fast-paced, humorous programs overflowing with relevant ideas.

As a stirring breakout speaker, he unravels complicated principles and distills them down to valid, workable solutions to be used immediately. He provides a vivid way of framing strategies to make them stick like glue.  Mike challenges audience members – at all levels – to adapt to the dynamics of change through his highly crafted programs on negotiation and communication skills.

He has co-authored three books including Riding the Waves Without Getting Wet:  A Journey to Leadership and Motivational Selling. Audiences say his honest humor and exuberance for life find a way of impacting everyone and leaving them with a willingness to confront the important issues and laugh at the less important ones.



Ross Shafer has bought and sold 24 different businesses – a profitable hobby he started at the age of 21. By 30, he ventured into a different kind of business….Show Business, collecting (6) Emmy awards as a Comedian, Writer, and TV Host of such shows as, “The Match Game” on ABC, “The Late Show” on FOX, and “Almost Live” on NBC. And, because Ross is obsessed with who succeeds – and who fails, he’s chronicled his findings in (9) popular business books on market growth, relevance, and the customer experience.



Marilyn Sherman is dedicated to training people to let go of obstacles and live and work with courage, commitment, and confidence. Marilyn is known for giving people success strategies to overcome obstacles, have a more positive mindset, and reduce conflict in the workplace. Her live presentations and her accompanying motivational books have been described as ‘life-changing’.

She is a graduate of Washington State University and is currently an Artist in Residence for High Point University. She is the author of 4 motivational books including her latest on goal setting called “Is There A Hole In Your Bucket List?”. Marilyn is a Certified Speaking Professional™, the highest earned designation in the speaking profession. Even more impressive, she is a member of the National Speakers Association Speaker Hall of Fame with only 210 people worldwide who have that honor.

She loves living and working in Las Vegas with her French Husband, Yves. She serves on the board of a non-profit after school program for homeless and under-privileged kids called The Village of Hope and is very involved with Catholic Charities of Southern Nevada.


Special thanks to our RFMA 2020 Signature Speaker Sponsors: 


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